Neil is an Associate Director of Customer Experience Strategy, Innovation and Design at Compare the Market. He have been with Compare the Market for 4 years where his first role was to manage the strategy and delivery for the app. His role has now extended to manage strategy and innovation for all Compare the Market experiences. He is a passionate advocate of user centred design and has responsibility for building and managing Compare the Market’s first in-house UX Design as well as the CX Research & Optimisation teams.
Talk: The behind the scenes story of a 5 million downloads app
This behind-the-scenes story talks you through the trials, tribulations and successes of the Meerkat app , including how it took 2 app names, 3 technology stacks and 4 engineering team locations to reach 5 million downloads.